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Welcome to RMS Cloud

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All-in-one cloud software that you can trust

RMS delivers scalable, cloud technology trusted by more than 7,000 properties across 70 countries to manage, operate and grow the hospitality industry. As an innovative market leader for over 40 years, RMS has unparalleled expertise and insight on booking engines, check-in and check-out experiences, channel managers and front desk management. Our comprehensive suite of native features and broadening product offerings enables operators to increase revenue, streamline operations, and retain loyal customers. RMS Cloud is the all-in-one property management solution that is everything you will ever need to run a successful hospitality business.

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We proudly deliver our innovative platform across the world

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7000+

unique properties 

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184K

global users

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70

countries

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$2.4B

annual bookings

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40 yrs

of expertise
Trusted by the world's biggest hospitality brands

You’re in good company

More than ever, travellers are seeking a convenient and stress-free experience which extends through to their accommodation, and we are confident we will deliver on that with our new website, 24/7 online concierge, and hassle-free self-service technology.

Micheal Song
CEO, CLLIX Apartments and Hotels
Our guest-facing team is flying now, processing payments in under ten minutes with RMS Pay. Using the Vault and manually entering card numbers into the bank EFTPOS terminal used to take six times longer.
Zac Sarnecki
Director, Cairns Queens Court
15% for direct bookings across the parks wasn't great, so to see that grow to 30% on average across the parks is really satisfying
James Corbitt
General Manager, Summerstar Tourist Parks
As we expand, we need systems that are scalable and RMS's solution confidently meets this requirement.
Alfred Ong
Head of Global Operations, Ascott
Everything we throw at RMS, it handles handle with ease.
Charles Cowell
Operations Manager, Bendooley Estate

We are all about having an experience-based accomodation that is different in every way shape and form to a hotel. Every opportunity to be different, we are different.

James Fry
Founder, Hotel No
We are not slowing down our development and have on-going construction of new facilities. We chose RMS as their platform can keep pace with our rapid scaling.
Peter Scott
Senior Development Manager , Wee Hur
We changed to RMS to find a solution that could handle the large capacity and turnover of guests. RMS made that relatively easy, and what got me over the line was the communication tools through SMS and triggered correspondence. 
Adrian Beckett
Executive Assistant Manager, Cable Beach Club Resort & SPA

We have noticed improvements in a number of areas of the business since we started using RMS thanks to the enterprise database and transparency of information.

 

Jill Dean
Systems Projects Manager, Baillie Lodges
The built-in native channel manager within RMS has saved our revenue manager so much time!
Luke Percival
IT Operations Manager, Saltwater Properties
If you get the pillars of hospitality management right then everything flows from there. Your technology is paramount.
Peter Bacon
General Manager, Bannisters Port Stephens

With Niseko's growing prominence as Asia's top ski destination, accessibility and connectivity, physically and digitally, are of high importance. The smart-room tablets and mobile app will allow us to have more meaningful digital interactions with guests.

Michiko Tamoto
Hotel Manager
RMS' pre check-in has been hugely successful; guests can check-in online, pay their balances all from their mobile.
Matt Way
Resort Director, Gwel An Mor
Moving our technology platform to RMS Cloud has given us the scope and flexibility we need as the business continues to evolve.
George Westwell
CEO, Cheval Collection
We have been with RMS for 4 years now, and the ability to view all hotels from one interface has been a game changer that saves us time and money.
Chris Clayton
IT Manager, Scenic Hotel Group
Since starting RMS PAYwe've had disputes. We send links to the guests, either through emails or SMS, and at the point when they're updating their credit card information they take the liability. We haven't had a charge back ever since Feb 2023.
Ravi Satyavolu
Franchisee & General Manager, Quest Penrith
The ease of which Annual Holiday Site Agreements and schedules are now processed through RMS has cut 90% of the time off of the process and made it so much simpler for the Annual Holiday Site guest to update and accept the new Agreement.
David Pratt
Director, Warburton Holiday Park
Our partnership with RMS Cloud will absolutely deliver on this expectation and their innovative software will be crucial to all aspects of running our parks.
Nick Baker
CEO, Reflections Holiday Parks
The engagement and level of understanding for our business was a key reason for choosing RMS.
Robert Alley
COO, Roomzzz
Things are changing all the time - you have to keep up with the times. This is why RMS has been the best partner for our park.
Sandra Watts
Owner and Manager, BIG 4 Renmark
One sees the guest profile, reservation and account sections all in one screen, hence, no need to exit. That in itself allows the staff to be more engaged with the guest and save time. 
Marla B. Secoquian
Vice President and Head of Revenue & Analytics
RMS has improved communication with our guests, improved visibility with our owners and given us more control on our inventory and pricing.
Richard Blackley
General Manager, Cumberland Lorne
When we integrated RMS, it gave me the ability to cross-train employees and I only had to be fluent in one software platform.
Tim Jefferies
Property Manager, Twin Creeks Marina
Given the many features of this software, we are confident RMS is the best tool suited to drive our business forward.
Rosh Devarajan
Revenue Manager, Brandon Hall Hotel & Spa

Before the grand unveiling of RMSPAY, our manual payment process felt like a cumbersome anchor, dragging on our daily rhythm with its time-consuming nature. But now, get ready to experience a transformation like no other!

Ravi Satyavolu
Franchisee & General Manager, Quest Penrith

RMS has simplified our operation, extended the latest PMS features and made it easy at very reasonable cost.

Shady Elashi
Director of IT

A scalable solution built for expanding enterprise 

RMS' smart technology delivers operational efficiencies and management capabilities for a reliable enterprise solution. Whether you are looking for a unified solution for multiple existing properties or looking to grow, RMS is built with an enterprise-enabled architecture that supports any business. RMS' agile software quickly responds to your business needs or growth strategies with advanced PMS software that is unmatchable. 

  • The only PMS platform designed as an enterprise-enabled solution
  • A singular centralised database for multiple properties 
  • Group-level functionality, including reservation management, customisable dashboards & 360-degree reporting.
  • Build a customised tech stack with hundreds of integration partners, including global integrations requiring cross-functionality.
  • A comprehensive client-facing knowledge base that updates your team in real-time.
  • Making payments easy for guests and get paid faster with RMS Pay.
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