Guest Experience

10 ways to elevate your guest experience with a PMS

Guest expectations are ever-changing, especially as more accommodation providers start using tools such as property management systems (PMS). To meet and exceed guest satisfaction, it’s essential to embrace these tools. Not only do they help improve the overall guest experience, but they also streamline everyday operations. In this blog, we’ll explore 10 powerful PMS benefits that can enhance your guest experience, whether you manage a boutique hotel, resort, serviced apartment, campground, or park.

Revenue Management

How to maximise occupancy with an intuitive rate manager

Smart property rate management could be the key to boosting both your occupancy and revenue. In today’s fast-paced and competitive hospitality market, finding the balance between pricing and availability is critical. You want to maximise bookings without undervaluing your rooms—and that’s where intuitive rate management comes in.

Cloud vs. On-Premise PMS: Which is right for your property?

Choosing between a cloud PMS vs on-premise system can be difficult. No matter which one you decide on, your property will still benefit from a property management system.

Fraud-proofing hospitality: what every operator needs to know

A growing threat to hospitality businesses The hospitality industry is facing an increasing wave of payment-related fraud. In the past year alone, more than one-third of businesses reported a rise in fraudulent activity. At the same time, guest concerns about booking fraud are higher than ever, with 71% saying they worry about falling victim to deceptive transactions. Unfortunately, their concerns are valid. In Adyen’s Hospitality Report 2024, the average financial loss for those impacted was £564 ($711) per guest.

What is a cloud-based PMS?

As a growing hospitality operator, you may struggle to juggle every booking, especially when they involve communicating across departments. A cloud PMS helps you manage reservations more easily, letting your property weather any storm that lies ahead. Read on to discover the importance of cloud property management systems for hospitality.

Partners & Integrations

RMS and ResDiary partner to simplify reservation management

Solving disconnected systems: RMS and ResDiary come together to simplify reservation management for hospitality operators.

Press Release

RMS Cloud announces new Chief Revenue Officer

London 24 October 2024 – RMS Cloud, a leading provider of cloud-based property management software, has announced the appointment of Zen Valli as Chief Revenue Officer (CRO).

EMEA

Unlocking Innovation: Insights from ITB Berlin 2024

ITB Berlin 2024, the pinnacle of global travel trade shows, once again captivated attendees with its wealth of innovation and industry foresight. Amidst the bustling atmosphere, RMS Cloud proudly made its ITB Berlin debut, showcasing its commitment to revolutionising the hospitality sector through technology.

EMEA

Shaping the Future: Insights from BH&HPA Conference 2024

As the UK hospitality industry navigates through an ever-evolving landscape, the BH&HPA Conference 2024 proved to be a success as our first event for 2024, showcasing trends and industry updates. As corporate sponsors, the conference gave RMS a platform to showcase the latest trends in technology and share industry knowledge. It was a great opportunity to discover key findings from the latest 'Pitching the Value' report by the UK Caravan and Camping Alliance (UKCCA) and also delve into emerging trends shaping the future of holiday park hospitality.

Events

5 Tech Trends Shaping the Hotel Industry

The Independent Hotel Show London 2023 brought together the latest trends shaping the future of hospitality for hoteliers, and we, the RMS Cloud team, were right in the thick of it. As providers of advanced tech solutions for the industry, we didn't just attend; we were part of the action. Here's a look at the key takeaways and insights from our executive team during this intense two-day event.

The RMS Guest Portal refresh has arrived

Refreshed login screens are now live in your RMS Guest Portal. By streamlining the login process, the updated UI makes accessing the RMS Guest Portal smoother and easier than ever.

Events

RMS and HOSPA host an industry-first event, Regional Recharge.

RMS Cloud hosts an industry-leading event in partnership with HOSPA to encourage growth in regional communities across two free limited events.

Events

Join us at Quest Apartments NZ and Fiji '22 Conference

All Quest members are invited to join the RMS team at the Quest Apartments NZ and Fiji 2022 Conference, where we look forward to connecting with all our service apartment friends - it has been a few years, and we are excited to catch up!

Events

Join us at Hoseasons Owners Conference 2022

You're invited to join the RMS team at the Hoseasons Owners Conference 2022, where we look forward to connecting with all our Holiday Park operators at this massive event in Wales.