In the pursuit of sustainable growth, strategic revenue maximisation is an essential cornerstone for success. This is where the enhanced RMS Cloud Tour Desk represents a strategic leap forward, offering a comprehensive suite of tools to streamline operations, maximise revenue potential, and foster deeper engagement.
Read on to discover how it can empower your business to thrive in the evolving hospitality landscape.
Centralised Activity Management: Bespoke to Your Business
Centralisation of activity management is at the core of the enhanced RMS Cloud Tour Desk —activity availability, schedules, tickets, and much more, all handled within your Property Management System (PMS).
Several studies have highlighted the transformative impact of centralised management systems, with findings showing up to a 20% improvement in operational efficiency and resource optimisation. Embracing centralised management through the RMS Cloud Tour Desk isn't just about streamlining operations—it's about laying the foundation for seamless, unforgettable and personalised guest experiences.
Upsell Experiences: Increasing Revenue Potential with Strategic Offerings
Through the tour desk module, promote or sell activities ranging from exhilarating outdoor excursions, golf days to luxurious spa treatments or culinary experiences to existing, prospective and non-staying guests.
With the power of strategic upselling at your fingertips, your business can achieve remarkable conversion rates and revenue uplift. Research by Deloitte underscores the transformative impact of upselling strategies, with studies revealing an impressive 35% increase in revenue potential through strategic offerings during the booking process.
By harnessing the upsell capabilities of the RMS Cloud Tour Desk, you're not just maximising revenue—you're crafting bespoke guest experiences that resonate long after check-out.
Easily Communicate: Personalised Automated Interactions
Through automated activity confirmation emails complete with QR codes, tickets, and itineraries alongside RMS Cloud’s existing guest engagement tools, you can seamlessly communicate with guests at every touchpoint of their journey. Harvard Business Review Research supports the transformative power of personalised communication, with studies indicating a 20% increase in guest engagement and corresponding revenue uplift through tailored interactions. By leveraging the communication capabilities of RMS Cloud, you're not just delivering information—you're forging meaningful connections that endure beyond their stay.
Transform Your Hospitality Journey with RMS Cloud
Find out how RMS Cloud’s continuously evolving property management solutions can help you transform your business by getting in touch with our team.
