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Automation is becoming an increasingly popular option for holiday park operators, as it can save time and money while making the guest experience easier and more enjoyable. The benefits associated with automation for park operators can reduce labour costs, improve customer service, and generate meaningful data. Most importantly, it makes the customer journey seamless when checking in at your park.
Automated check-in is one way to streamline your guests' booking and check-in process, making it easier and more convenient for guest to enjoy their stay at your park. Automated check-in is a great way to simplify the booking process by using integrated payment solutions and a powerful online booking engine – making it more efficient for operators to focus on increased holiday rates and reliable payments. By adopting new technology and using automated solutions, you can quickly check in guests with minimal effort, allowing you to focus on other essential tasks and helping ensure a positive guest experience.
Automated check-in also will enable you to set up customised payment and booking options, making it easier for guests to book and pay for their stay in advance. This can reduce the time spent dealing with paperwork when guests arrive and help maximise your revenue in advance. In addition to streamlining the booking and check-in process, automated check-in also helps to create a more secure and safe environment for your guests. With the right technology in place, you can easily track who is coming and going from your park, making it easier to ward off any unauthorised visitors and keep your park safe. You can also use automated systems to monitor your guests' activities, such as using communal facilities and making payments.
Finding the right technology to adopt at your park can be easy if you know where to look, and the right automation solutions should be available natively via your PMS. Below are the top 3 things industry expert Courtney Hall, Sales Manager – Parks and Campgrounds at RMS Cloud, prioritises when discussing automation with Australian parks:
Automated check-in is a great option to consider if you're looking for a way to simplify the booking and check-in process at your holiday park and your guests while helping create a secure and enjoyable environment for everyone.