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Campground & Holiday Park

How technology can help Holiday Parks tackle ‘Ghost Camping’

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Press Release

RMS Cloud announces new Chief Revenue Officer

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Product Feature

New Enhancements at RMS Cloud: Automated Payments and More

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Welcome Laura Petruccelli, our new Chief of People Experience

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RMS Guest Portal
Guest Experience
Navigating the digital guest journey

The RMS Guest Portal is revolutionising hospitality, offering a seamless, digital experience from booking to check-out. Highlighting user testimonials and expert insights, this blog explores how the portal simplifies travel logistics, reduces check-in times, and enhances guest satisfaction. It demonstrates the shift towards contactless, cloud-based solutions, improving operational efficiency and personalising guest interactions. The portal not only streamlines procedures for operators but also paves the way for future technological advancements in the sector. Discover how the RMS Guest Portal is setting new standards for convenience and efficiency in hospitality.

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Guest Experience
Remove check in queues with the RMS Guest Portal

Unlocking operational efficiency, RMS' Guest Portal leverages technology automation to transform property operations. As holiday travellers gear up, explore the digital technology behind an unparalleled customer journey this season.

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Property Management System
A digital balancing act: Elevating guest experiences

Streamline your operations whilst delivering a positive guest experience, and learn how adopting the right technology can create a strong foundation for growth. Trusted automated communications A simple solution to customer feedback Digital integrations that enhance the guest experience Payments that improve your guest journey

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Guest Experience
Is the park front office a thing of the past?

With technology taking over the front office, what will the future of travel look like when guests check in at holiday parks?

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Guest Experience
Running a hotel? You may no longer need your front desk.

With technology taking over the end-to-end guest experience, what will the future of travel look like when guests check in at hotels?

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Hotel Management System
Investing in the right cloud tech

Cloud technology is navigating the future of hotels and solving the industry's challenges, such as digital customisation for guests, eliminating redundant hardware and customer support that alleviates staff.

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Guest Experience
RMS to Release Automated Contact Tracing Process

COVID-19 continues to change how RMS clients have to do business. (Watch our video here)

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Guest Experience
RMS Cloud unveils its new and improved internet booking engine

RMS Cloud has refreshed its inbuilt internet booking engine (IBE) to address the needs of modern travellers and help property owners increase their direct bookings. Based on guest and client feedback, RMS combined the latest technology to enhance functionality, with design improvements to deliver a better user experience and help guests make better-informed decisions.

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Guest Experience
Strengthen your digital guest journey: RMS + Criton

Kicking off our Partner Showcase series is Criton, a digital guest engagement and integrations platform. We chatted to the team to find out about the services they offer, how they stand out from the crowd and how Criton can make a difference to your hospitality business.

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Guest Experience
RMS partners with hospitality software solutions provider, Cendyn

We're excited to announce our partnership with Cendyn, the leading innovative cloud software and services provider for the hospitality industry. This integration will give property managers deeper insights into their guest journey by extracting data that will enable them to deliver exceptional customer experiences.

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Guest Experience
5 Ways to Provide Accessible Camping at Your Property

As a campground owner or operator, you know your business’s success is dependent on making sure each camper has a great time at your property. However, for every visitor to enjoy their stay, accessible accommodations are a must.

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Guest Experience
How To Prepare Your Outdoor Property for Long Term Campers

According to the Harvard Business Review, obtaining a new customer can cost anywhere from five to twenty-five times more than retaining a customer who has previously done business with you. While earning new campers should be a business goal, long term campers can fill in the gaps between new camper reservations, which can help save you money on continuous marketing efforts, especially during the slow season.

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Marina
3 Ways To Enhance the Guest Experience at Your Marina

As a marina owner or manager, you know that your boater's specific needs and expectations may differ from other outdoor property visitors. So how do you improve the guest experience for your marina visitors?

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Hotel Management System
Prepping Your Reservation Management System for Your Busy Season

Busy season is an exciting time for your property every year — you have the opportunity to welcome new and returning guests with an incredible experience. But how do you make sure you’re prepared?

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Guest Experience
How to Measure Guest Experience: 3 KPIs To Track

As an owner or manager, you already know the importance of improving the guest experience at your outdoor property — but did you know it’s also necessary to measure the guest experience?

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Guest Experience
How To Cultivate the Guest Experience While Your Business Is Growing

It’s important to keep your guest experience as a top priority. This requires a balance between meeting your business goals and taking excellent care of your current campers and boaters.

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Hotel Management System
Maintaining the Guest Experience When You Move to Self-Check In/Out

As contactless check-ins continue to gain popularity, many properties fear losing the personal touch they once had with their guests during this experience.

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Property Management System
Enhance the Guest Experience: 5 Ways To Improve the Reservation Process

As an outdoor property manager, it is crucial to effectively enhance the guest experience — from the moment they find your property to booking a reservation, it is paramount your future campers have a positive experience.

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