Hotels & Resorts
The power of automation in uncertain times
Hoteliers can depend on technology to minimise operational risk, reduce staff burnout, maximise retention, and maintain customer satisfaction with advanced automation. Hoteliers are turning to automation to offset the labour crisis, emphasising reducing labour costs and workloads for staff. Automation can be applied to tasks such as check-in/check-out, room cleaning, scheduling, and task management to streamline operations and ensure sufficient staffing. By automating task management, hoteliers can assign tasks to staff based on their skill set, enabling them to focus on providing high-quality guest experiences. This helps to maintain high-performance standards and eliminate any uncertainty related to task management.
