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You're on our English website. Change your region to see information for another location.
At RMS, we believe in 24/7 reliable customer service. Access the support and resources you need to become an RMS expert.
Connect with support in your region to speak with an agent for technical issues and database troubleshooting. (See the Account Help section below for RMS account support.)
You can submit a ticket from right inside your database. Just log in and navigate to Support Tickets on the menu at left-hand side of your screen.
Email the sales team (or contact your account manager if applicable) for requests regarding your RMS account, whether you have contractual questions or you're interested in expanding your tech stack.
Be sure to include your property name, location, and a detailed request, and we'll get back to you quickly.
Our team has worked hard over the years to build a robust library of help articles. Here you can search topics, from the internet booking engine and channel managers to reports, and various troubleshooting tips.
Discover hundreds of free & paid comprehensive e-learning courses created by our expert training team. RMS University equips your team with advanced skills to maximize the use of RMS software.
