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Welcome to RMS Cloud

Welcome to the smarter tech platform

Your assigned RMS expert trainer will connect with you shortly to assist you with your initial set up. You'll go through your configuration including creating a secure password to enable you to login for the first time. Here's everything you need to know.

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Get ready to use RMS

Update your browser

RMS Cloud is a completely cloud-based platform and can be accessed through any modern browser, however it is optimised for Mozilla Firefox, so make sure you have the latest version of this browser ready to go. You can download Mozilla Firefox by HERE RMS can also be operated on Google Chrome, Safari & Microsoft Edge. 

Check your computer operating system

RMS can be accessed on any computer running the following operating systems:

  • Windows: Windows 8, Windows 8.1, Windows 10, Windows 11 or later.
  • Mac: OS X Mavericks 10.9 or later.
  • Linux: 64-bit Ubuntu 14.04+, Debian 8+, openSUSE 13.1+, or Fedora Linux 21+

The below recommendations are for the optimum user experience. 

Any computer with the minimum browser requirements will be able to access and operate RMS.

  • CPU: Intel Core i3 or AMD Athlon II (K10) 2.8 GHz or higher.
  • RAM: 4GB or higher.
    Screen Resolution: 1920 x 1080 or higher.
Set up a dedicated internet connection

We all know that too many users on the same network can really slow things down. This is why RMS strongly recommends a dedicated internet connection for your businesses' office use only.

Sharing a connection with guests can cause significant network congestion which will result in poor application performance.

You can read more on the recommended system requirements to get the best out of your software by visitng our dedicated help centre.

Using RMS for the first time

Logging in

When it's time to get started, navigate to the RMS Cloud login page:

It's a good idea to bookmark this page for easy access to the platform.

To log in you will need your RMS Client ID, your username & secure password. If you need help with logging in at any time, you can get in touch with customer support.


Get up to speed in no time

Free online resources

Tutorial Videos: We have a huge library of video resources you can use to understand how new and existing features work, subscribe to our Youtube channel by clicking here

Expert Blog: All the latest news from our global team including important new features and announcements, read it here

Train your team

RMS University: We have tailor-made courses designed to teach your team about all things RMS. Log in to RMS University by clicking here and start learning for free in minutes.

Purchase specialist training module: Our experts are happy to conduct training with your teams remotely or, when possible, we can even come to you. If you'd like to speak to us about purchasing further training, please contact us on

Need help?

Get in touch with out support team by calling our support centre or raising a service request. Learn more how you can get in touch with our award winning customer support team here.


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