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Check out the latest enhancements from RMS Cloud.

Stay up to date with the latest innovations and development from RMS Cloud. We are dedicated to driving innovation at every turn, staying connected with the pulse of the global hospitality industry, and listening to our clients so we can continue to build a product they love. The features below are just some of the many new product enhancements that are going live soon.

If you'd like to know more about any of our product development or how we can help you achieve new heights of business success, please get in touch.

Innovation Archive_Developer

Easy guest document uploads - anywhere, anytime.

Now you can request photos from guests by simply creating a custom Form Letter with an Upload Image field that will populate in the Guest Portal. Your guests will be prompted to upload the item you’ve requested, whether it’s a copy of their ID, passport, updated insurance document, or other requirements. This new feature will enable you to monitor the status of the document and remind your guest of the outstanding requirement.

Start requesting image uploads by reviewing the Help Centre.

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New Point of Sale chargeback features

Now you can decide whether or not guests can charge back to their reservation account and set limits when using POS Lite or a POS integration partner. Easily manage automatic payment preferences and set up default chargeback rules according to your property’s preferences.

Learn more about setting up POS Charge to Area options in the Help Centre.

Feature 4

Enhanced Group Allotment release options

You now have the ability to set different types of limits on allotment releases. The Release Type dropdown field allows you to set Days Before Release or a specific Release date that will release blocks of inventory for all dates on the date you’ve set.

Learn more about these enhanced allotment features in the Help Centre.

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Efficient reservations with attribute filtering

We’ve added new dropdowns on the reservation screen for immediate filtering based on guests’ attribute requirements. This new functionality allows you to add an attribute filter to both the Room Type and Room fields, enabling you to filter both the room type and attributes at a reservation level.

Find out more about this exciting new feature in the Help Centre.

Feature 5

Even more ways to view Booking Chart options

Enhance your reservation experience in the Booking Chart with our new text view options. With just one click, view key information across all bookings by filtering by Average Nightly Rate or Total Discount. Customise your views even further by choosing colours to represent different booking details.

To find out more about customizing your booking chart, visit our Help Centre.

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Introducing Our Newest Integrated Partners

Joining our technology and hardware stack of 550+ innovative industry leaders, directly integrating with the RMS platform at the touch of a button. Whether you're looking to expand your reach by connecting with the world's most popular OTAs, streamline your EOFY processes with accounting support, or make sure your guests have crisp, clean linens at all times – there's a partner to power it with RMS.


RezGain is smart hotel channel manager software that not only helps distribute rates and inventory with speed and efficiency but also unlocks new revenue generation opportunities. 


Upswing offers hotels a white labelled contactless guest app and predictive analytics solutions. Both integrate with RMS to collect guest & operational data, helping hotels increase revenue.


Trybe is a next-generation cloud-based booking and business management software built for the spa and leisure industry. Designed to improve operational efficiency and customer experience.