Change Region

You're on our English website. Change your region to see information for another location.


Check out the latest enhancements from RMS Cloud.

Stay up to date with the latest innovations and development from RMS Cloud. We are dedicated to driving innovation at every turn, staying connected with the pulse of the global hospitality industry, and listening to our clients so we can continue to build a product they love. The features below are just some of the many new product enhancements that are going live soon.

If you'd like to know more about any of our product development or how we can help you achieve new heights of business success, please get in touch.

Innovation Archive_Developer

Introduce new revenue streams with custom gift cards

Gift cards can now be enabled and made available as an add-on purchase, and redeemable as a payment method at your property. Guests can choose to add a gift card to their stay when booking via your IBE or purchase anytime during their stay via the Guest Portal. Gift cards can be redeemed as a payment method across their stay, using the gift card payment method. Gift cards can be configured to be redeemable for a single property, or enterprise-wide based on your needs.

Find out more about gift card generation and payments in the Help Centre.

Gift Card Payment Method

Create unforgettable experiences with customised allotment areas 

Typically, allotments are created to benefit the property, or booking agent – by filling particular rooms, and offering discounted rates. Now, you can further customise your allotment offering with the additional option to select and make available individual areas in your property.

Configure allotments that meet specific guest requests, or drive memorable experiences – whether it's providing a wedding party with views overlooking the ceremony area, or providing conference guests with the shortest commute to meeting and event space.

Feature 4 - Allotment Categories

Make online transactions a breeze with secure token storage

When RMS Pay is enabled at your property, guests will have the option to opt-in and securely store payment tokens (such as credit card details) when booking and making payments through your IBE. This streamlines the guest payment process and removes the need to re-enter card details with each transaction – meaning quicker checkout, and seamless conversions.

Find out more about the upcoming launch of RMS Pay here.

RMS payments phone

Create loyalty programs that translate into real value

Reward your guests for every transaction made with your property, with our new Guest Loyalty by Spend rewards program. Expanding on our previous Loyalty by Points offering, you can now configure your loyalty program to accumulate redeemable currency.

Having a real, tangible value associated with your rewards program, creates strong brand sentiment and a sense of tangible value for your guests, while helping them envision how they will redeem rewards across your property.

Feature 7 - Guest Loyalty by Spend

Reward guests for booking multiple stays in a single transaction

Encourage guests to stay with you longer, and more often by rewarding them with discounts previously not available to them.

Now, you can apply multiple-night discounts usually reserved for single, long-stay bookings to multiple bookings made in a single transaction – as long as the total nights booked meets your quota

Feature 1 - Multiple Nights