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Check out the latest enhancements from RMS Cloud.

Stay up to date with the latest innovations and development from RMS Cloud. We are dedicated to driving innovation at every turn, staying connected with the pulse of the global hospitality industry, and listening to our clients so we can continue to build a product they love. The features below are just some of the many new product enhancements that are going live soon.

If you'd like to know more about any of our product development or how we can help you achieve new heights of business success, please get in touch.

Innovation Archive_Developer

Better back-of-house management with enhanced Housekeeping reporting functionality

Your housekeeping reporting functionality has been upgraded with data pulled through from the Housekeeping portal showing 'Time Spent' which calculates on each room/task. You can also keep an eye on how things are tracking performance-wise, with the brand new Housekeeper Productivity Report - you can generate this report in detail or in summary to keep track of assigned tasks for the selected day.

Discover the many features of the Staff Portal in the RMS Help Centre.

Housekeeping Reports_clean

Advanced automation with the new monitored triggers screen

Expanding our Monitored Trigger offering, manage all requests for leases and rental agreements, property reports and insurance certificates, all in one place with the Monitored Trigger Screen. Check the status of each document, review and approve uploads, and remind guests of their requirements without jumping between reservations or changing screens. 

Learn more about creating and managing triggered correspondence for your property in the RMS Help Centre.

Monitored Trigger Screen-1

Give guests a complete picture with projected balances

Provide your guests with a projected balance, before they check out. Our projected balance tools allow you to include all costs marked against a guest's account across their stay before all charges are posted to their account. Projected Balances take into account all requirements, add-ons, transfers, and rates associated with a reservation, calculating the full balance before checkout and all costs are finalised.

Projected Invoice Balances

Automate more of your guest communications with balance reminders & loyalty triggers

Additional automated triggers are now available in RMS to enhance guest retention and internal processes. Now, reminders for debit and credit balances, along with loyalty program incentives and birthday rewards can be automated.
  • Debit balances: reminding guests to pay outstanding invoices when the target balance is reached 
  • Credit balances: re-engaging guests and encouraging them to utilise credits on their accounts 
  • Loyalty sign on: reward guests for joining your loyalty program with custom incentives 
  • Birthday vouchers: send your guests a custom voucher or discount to redeem for their birthday 
Balancy and Loyaly Triggers

Deliver custom sundry packages as consumption credits

Customise rewards, incentives and bonuses for your guests and expand your package offering. Now, you can nominate which sundry charges can be used as consumption credits, and set up package components. Selected sundries will be allocated to the guest account and consume the consumption until it is exhausted.

Learn more about sundry packages in the RMS Help Centre.

Feature 10 - Sundries as Consumption

Dynamic exchange rates make currency conversions automatic and stress-free

Take the guesswork out of setting currency conversion and exchange rates for your property – using smart algorithms, automatically take into consideration currency fluctuations and calculate prices in real-time.

Feature 8 - Dynamic Exchange Rates

Your Interactive Map just got more powerful with custom area selection surcharge capabilities

Enhance your interactive map and guest booking experience with custom rates and surcharges. You can now offer your guests the option to select the exact rooms they wish to stay in at your property while adding a customisable booking surcharge.

Find out more about Interactive Maps here.

Interactive Maps

Introducing Our Newest Integrated Partner: Flexkeeping

Joining our technology and hardware stack of 550+ innovative industry leaders, directly integrating with the RMS platform at the touch of a button. Dormakaba provides digital smart lock technology with proven solutions that are easy to install and compatible with all common door types.

The Kaba Locks integration for RMS allows you to seamlessly and effortlessly control movements across your property.

Partner - Dormakaba _ Kaba Locks
Join one of the most loved hospitality platforms in the world
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