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Stay up to date with the latest innovations and development from RMS Cloud. We are dedicated to driving innovation at every turn, staying connected with the pulse of the global hospitality industry, and listening to our clients so we can continue to build a product they love. The features below are just some of the many new product enhancements that are going live soon.
If you'd like to know more about any of our product development or how we can help you achieve new heights of business success, please get in touch.
Group Bookings inside RMS are now called Master Bookings. This is to better reflect the impact of further enhancements to Master Booking reservations and expanded capabilities.
All functionality remains the same, however, you will notice 'Master Booking' has replaced the phrase 'Group Booking' across the RMS 9+ platform, and in our communications and support language moving forward.
Our document and photo upload features allow you to easily request, monitor and manage anything you need from your guests before they arrive. Now, you'll receive notifications straight to your messaging centre every time a guest completes a pre-check-in action needed for their stay.
This allows your team to avoid backlogs of work, missing documents and awkward conversations when your guests arrive, by staying ahead and monitoring and re-requesting any outstanding actions – all while further improving your contactless check-in experience.
As an integral part of the Guest booking experience, your Internet Booking Engine is their first impression – and its functionality and streamlined user experience are key to successful bookings. Deliver a smooth booking experience right from your own website with our fully responsive IBE.
Building on RMS' existing fully interactive and customisable IBE, ongoing enhancements are designed to give your guests control over their bookings, preferences & packages they want to experience at your property.
Whether you’re welcoming a group of friends ducking away for the weekend, or a large event with a traditional group booking set-up – there are lots of reasons secondary guests may want to stay up to date with their booking and have their reservation details easily on hand.
Now, you can easily communicate with multiple guests for each reservation, by using our enhanced merge letter feature, triggered correspondence, and your existing communication strategy – allowing you to keep all guests informed of requirements before they arrive, changes to their reservation, and the exact details of their stay.
No matter how well-planned a trip is, we all know the feeling of plans changing last minute – now, you can easily adjust how often meal inclusions occur to meet guests changing needs. Whether it’s adding breakfast for the remainder of their stay starting from tomorrow morning, or adding on today’s lunch for guests who arrived earlier than planned – easily toggle on and off individual or package meals with confidence.
Existing and adjusted meal plans appear on the to-do chart for each reservation, allowing your team to dynamically respond to adjustments and deliver meals without a hitch.
Not every reservation – or property – is as simple as booking a single room, and moving on. Whether you’re looking to meet the unique needs of your guests or looking for ways to entice new reservations, expand your property's potential or fill otherwise empty spaces with custom booking configurations.
Best suited for speciality properties with flexible spaces and configurations, custom booking configurations allow your guests to select the areas and combinations you’ve made available that truly suit their needs.
Joining our technology and hardware stack of 550+ innovative industry leaders, directly integrating with the RMS platform at the touch of a button. Whether you're looking to expand your reach by connecting with the world's most popular OTAs, streamline your EOFY processes with accounting support, or make sure your guests have crisp, clean linens at all times – there's a partner to power it with RMS.
SALTO delivers the most advanced, flexible, and secure access control solutions for all types of industry applications, providing higher levels of security through reusable, contactless RFID smart key cards.
The Saflok series by Dormakaba offers Bluetooth Low Energy locks that allow guests to use their mobile devices as their room key to enhance guest convenience and improve operational efficiencies.
Ariane Systems is the world leader in providing self-check-in and out solutions for the hotel industry – making check-in safe, simple, and efficient for every type of property
