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Stay up to date with the latest innovations and development from RMS Cloud. We are dedicated to driving innovation at every turn, staying connected with the pulse of the global hospitality industry, and listening to our clients so we can continue to build a product they love. The features below are just some of the many new product enhancements that are going live soon.
If you'd like to know more about any of our product development or how we can help you achieve new heights of business success, please get in touch.
By streamlining the login process, the updated UI makes accessing the RMS Guest Portal smoother and easier than ever.
The new design allows your guests to log in with their primary email address or phone number and a security code, removing the need to enter individual booking details.
Once logged in, the features your guests love will still be right at their fingertips, exactly where they've always been.
Now your staff can create bookings directly from the interactive map inside of Quick Quote, our tool that enables you to quickly search, quote, and compare availability across properties, categories, & rate types. Just open Quick Quote, filter for what you need, and click the map icon for easy, visual booking options.
We’ve added photo icons to the Quick Quote screen to let your staff know which categories have accompanying images. If an image icon appears next to a category, your reservation staff can simply click on it and view the images, giving them a visual idea of whether this spot meets the needs of the guest.
We’ve created departure blocks so you don’t have to worry about rooms being booked before your required cleaning and inspection tasks have taken place. Now you can configure certain rooms to automatically be blocked from bookings for a specified number of days after a guest’s departure, giving your team ample time to ready the room for the next arrival. If the room is ready before the set number of days passes, simply remove the block.
By reducing the steps involved and automating part of the process, it's now easier than ever to turn a pencil booking into a confirmed reservation.
Now, when a deposit is paid via the Guest Portal, their pencil booking will automatically become a confirmed reservation. If the deposit is not paid, the pencil booking will expire according to the usual conditions set.
We’ve created a property-level module that lets you sell day-use and annual passes on the Internet Booking Engine (IBE), in the Guest Portal, as well as within RMS in the Passes Portal. These passes can be configured to work with your boom gates, so your pass holders have access to your property on the days that correspond with their pass purchase. Upon purchase, your guests will receive a triggered correspondence with confirmation details, the boom gate code (if applicable), and their receipt.
Now you can set triggered correspondences to automatically remind your annual and seasonal pass holders to renew their memberships. You can configure this to remind pass holders a specific number of days before expiration or set it to notify them after their pass expires, whichever option suits your property’s needs.
Gain greater control over your pre-check-in requirements by easily including up to five customisable terms & conditions for your guests to review and agree to before their stay. By including five customisable terms & conditions fields, you can now ask your guests exactly what you want during the pre-check-in process.
Now, when a guest goes to book a room online, they can choose their room preference and make a booking for the available room or site type within an inventory grouping category. Group two or more site types into a single inventory category to optimize booking for similar site or room types. This single category can be pushed out to OTAs under one rate (you’ll be able to pick one of the sites or rooms to control the rate.)
Travel agents can now make payments in the Corporate Portal with properties that use these payment gateways: RMS Pay, Windcave, Razor Pay, and Worldline. Let Travel Agents and Companies make payments on the Corporate Portal while making reservations and paying off existing invoices across multiple reservations. You can turn this functionality on and off, according to your property’s unique needs.
If your property utilises Owner Accounting with a Furniture, Fixtures, and Equipment (FF&E) account, you can now pay third-party invoices using the funds within that account. Now you’ll see your FF&E balance in a designated column on the third-party payment screen within the RMS database, and upon payment, you’ll be prompted to either apply these funds or the owner income funds to the invoice.
Take advantage of tokenised credit card details to create simpler payments for guests who have previously stayed at your property or within your enterprise group.
Properties can now release funds held as pre-authorisation back to the cardholder within minutes, with just one click.
Now, you can send Triggered Correspondence to your guests and customise the reminder timeframe, prompting them to make payment before their Pay By Link expires.
Customise Security Profile access for your team. Access to the Module Market can now be set for Property Level Modules, for the Properties each user has access to.
> Review your Security Profile settings
