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RMS PAY

A little money magic

If you’re ready to take the manual labour out of payment processing, you need RMS PAY. Packed with automation and PCI DSS-compliant functionality, RMS PAY is seamlessly integrated with the RMS Cloud property management system, making it easy to manage your payments and everything else, in one place.  

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6x

Faster payment processing

100%

Less time balancing accounts

93%

Less disputes reportedly received

Automate payment processing

Say goodbye to manual transactions and end-of-shift balancing and say hello to time on your hands.    

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Automatically balance transactions
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Automate payment schedules tied to your rates
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Set up dynamic surcharging rules
Learn more about time-saving features
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Flex payments to suit your guests

Your guests will love the diverse range of payments that you can offer them, both online and at reception.  

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Embedded payment gateway on your website
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Pair with leading OTAs to process VCC transactions
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Huge range of payment methods including Pay By Link
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Terminal hardware options
Learn more about flexible payments
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Give fraud the flick

Packed with PCI DSS-compliant payment options, RMS PAY mitigates the risk of fraud and disputed payments.  


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Compliant with Payment Card Industry Data Security Standard (PCI DSS)
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Instant alerts on any disputed payments you may receive
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Defend your position against chargeback claims with saved documentation
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Capture and release pre-authorisation bonds in a click
Learn more about security features
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Learning resource

The rise of payment gateways

Your ‘tried and true’ payment processes are letting you down by causing a leak in your revenue that you may not even know about. Luckily, RMS PAY is inherently PCI DSS-compliant to better protect you and your guests against fraud. Learn more about the rise of payment gateways here and why you need RMS PAY. 

Learn about payment gateways
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The best thing RMS PAY has done for me is reduce the number of disputes we get. I used to have at least one a week, but during the 10-odd months we’ve been using RMS PAY for, we’ve received only 3 disputes. It’s unheard of.
Stephanie Robertson
Quest Collingwood
We had a property that received $200,000 worth of bookings with fraudulent cards through OTAs in one month. Because of RMS PAY, we were able to validate those cards right there and then rather than waiting until just before the arrival date, which otherwise might have resulted in a large revenue loss.
Fiona Hehir
1834 Hotels
We’ve outgrown our facilities, so my sister helps from her house in Hervey Bay. She’s never used RMS or RMS PAY before, but she picked it up quickly because it’s so easy to learn. We couldn’t do this without RMS PAY because it’s opened so many ways to take payments remotely.
Sue Humphris
Lake Sambell Caravan Park
We used to get about 2 disputes a month and we never won them. Since using RMS PAY, we’ve had only 4 disputes in 18 months and we've won almost all of them.
Marousa Polias
Sydney Lodges

Frequently asked questions

What makes RMS PAY different?

As part of RMS Cloud, RMS PAY is backed by 40+ years of experience building powerful technology for the hospitality and tourism industry. Now, with the introduction of RMS PAY, we offer a truly end-to-end operating system for your property. We’re pioneers in PMS technology and offer a solution to suit a wide variety of uses.  

Our technology is inherently secure and PCI DSS compliant and natively integrated into RMS Cloud (PMS). We’ve designed it with lean, busy teams in mind, so it’s easy to learn, easy to teach and we provide plenty of support to get you started with your best foot forward. 

Why should I use a payment gateway?
Payment Gateways are designed to meet the Payment Card Industry Data Security Standard (PCI DSS), which is a global standard mandated by the leading Card Schemes including Visa and MasterCard to reduce the risk of card data breach. Properties without a payment gateway are at risk of leaking revenue due to fraud, missing opportunities by not meeting guest expectations, compromising your guests’ security, and wasting valuable time on inefficient processes.  
How does RMS PAY help me manage disputes?
While employing PCI DSS standards and 3DS-verified payments is a great way to significantly reduce the risk of fraudulent claims or disputes occurring at your property, RMS PAY helps you manage any disputes that do arise. You’ll receive an alert to any disputes that come through and be able to accept, defend and monitor progress on disputes through your dashboard.  
What support can I get for RMS PAY?
We understand that payment gateway technology might be a new experience for some users, so we provide training and resources to help you learn how to use RMS PAY, and how best to use it in practice. Your local RMS support team are here to help you get onboarded quickly and set you up for success as a new user.  

Discover all the benefits of RMS PAY for yourself

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