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Innovation Update Archive

Discover the Latest Innovations with
RMS Cloud

RMS is dedicated to driving innovation at every turn, staying connected with the pulse of the global accommodation industry, and listening to our clients so we can continue to build a product they love. The features below are just some of the 3,000+ new product enhancements deployed to RMS each and every year.

RMS Cloud Innovation Update Archive

Innovation Archive Tile_October 2022_op

• Guest personalisation with merge letters
• Streamlined bookings and  housekeeping
• Improved IBE experience

August 2022 Innovation Update

• Issue and accept custom gift cards
• Enhanced loyalty and rewards programs
• Securely store payment tokens

July 2022 Innovation Update

• Projected invoice balances
• Enhanced automated triggers & reminders
• Interactive map surcharges

May 2022 Innovation Update

• Centralised monitored trigger screen
• Booking chart colour customisation
• Static exchange rates

February 2022 Innovation Update

• Easy guest document uploads
• Point of sale chargebacks
• Reservation attribute filters

November 2021 Innovation Update

• Guest portal document checklists
• Customised pre-authorisations
• Company & Travel Agent credit limits

October 2022 Innovation Update

• Promote add-ons inside the Guest Portal
• Enhanced two-way email & message centre
• Extended flexible rate configuration

September 2021 Innovation Update

• Introducing interactive booking maps
• Customise data fields to improve workflow
• Create and manage interactive documents


Looking for finer detail?

Detailed release notes on all RMS enhancements are available inside RMS – view our Help Centre article to find out more.

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